Services   /   Human Services   /   UCATS
UCATS

940 London Ave, Suite 1800, Marysville, OH 43040

8:00AM - 4:30PM || Monday - Friday

UCATS Scheduling: 937-642-5100

Toll Free: 877-488-2287 or Ohio Relay:  800-750-0750


"Through Compassion and Dedication, We Support and Strengthen Individuals and Families in Union County by Providing Transportation to Union County Residents."


ELIGIBILITY:

The Union County Agency Transportation Service (UCATS) is a county agency dedicated to transporting Union County residents based on the following eligibility:

  • All Union County residents, age 60 and over, living independently in the community are eligible to ride UCATS. 
    • These trips are funded by the Union County Senior Sales Tax Levy and by Central Ohio Area Agency on Aging (COAAA).
  • Union County Medicaid recipients are eligible for medical trips per approval of Union County Job and Family Services.
  • UCATS is partially funded by federal grants for transporting seniors (age 60+) and individuals with disabilities.
    • Eligibility of individuals with disabilities for transportation is determined by UCATS, with the appropriate supporting documents (i.e., a completed 'Record of Disability' form).
  • Other county organizations may refer Union County residents for trips, based on contracts or Memorandums of Understanding with UCATS.


SCHEDULING:

Approval of each trip request is based on availability. At least 24-hour notice for in-county transportation, and three working days (72 hours) notice for out-of-county transportation is requested. All special needs or requests should be discussed at the time the trip is scheduled (i.e. wheelchair accessible vehicle, service animal, attendants, oxygen, etc.).

We have a staff of friendly, courteous people who are ready and willing to assist you with your transportation needs.  We also have ten vehicles that are handicap accessible.


NEWSLETTER(S):

*UCATS Newsletter (March)*


FORMS:

New Rider Information and Application Form

Formulario de Inscripcion para Nuevo Pasajero

New Rider Digital Form

Record of Disability Printable Form

UCBDD Disability Referral Form 

UCBDD Disability Referral Form- Electronic 

Transportation Request Form

Customer Service Survey


UCATS SCHEDULE:

UCATS Holiday & Training Schedule - 2024 [Closed]


COMPLAINT PROCEDURE:

ADA Complaint Form      

UCATS ADA Complaint Process

Title VI Notice

Title VI Complaint Form