The Communications Division currently has 12 full time and 1 part-time civilian officers. This divison is responsible for receiving and dispatching calls for service (including 9-1-1 calls), as well as dispatching for 7 Fire and EMS Departments. The dispatchers on duty must monitor 10 phone lines (which include 7, 9-1-1 lines), 4 radio frequencies, TDD, 2 alarm central station receivers, LEADS computer, air port monitor, weather and tornado sirens, warrant computers and greet the general public.
The Union County Sheriff's Office currently has an Enhanced 9-1-1 system. When a 9-1-1 call comes in (with the exception of a cellular phone) the dispatcher automatically has information such as address, phone number, owners name, and the police, fire and medical jurisdiction. The Union County Sheriff's Office is also Phase 2 compliant so that when 9-1-1 is called on a cell phone the technology is available to locate the caller.
Updating your 9-1-1 Information
The Union County Sheriff's Office currently has an Enhanced 9-1-1 system. This means when a 9-1-1 call comes in from a landline telephone the dispatcher automatically gets the address where the call is coming from as well as the telephone number, the owner/business name and the name of the appropriate responding agencies for Police, Fire and Medical.
The Union County Sheriff's Office is also able to receive 9-1-1 calls from wireless/cellular telephones. Any wireless/cellular telephone having GPS capability can be located using mapping software. When a 9-1-1 call is received from a wireless telephone, the dispatcher will initially receive information on the location of the cellular tower the call came from. Through a process we call "re-bidding," the call is then plotted on a map to determine the location of the caller. This technology helps 9-1-1 disatchers locate an emergency incident where the caller cannot speak.
The information you supply on the Union County Residental 9-1-1 Update Form is stored in the computer system at the Union County Sheriff's Office and is used to assist dispatchers in providing an appropriate response to your residence, should you ever need to call 9-1-1. This form can be used to supply pertinent medical informtion, the location of hazardous materials, and utility company information that helps get the right equipment and man power to your emergency.
We ask for your email address, if you have one, so that we might be able to contact you annually for updates to your information. Your email address will not be shared with anyone.
If you would like to participate in this program, please click on the appropriate link below. You may save the form on your computer, fill it out, and then email it back to Pamela K. Millhoan at email@example.com. You may also print the form, fill it out and mail or drop it off to the Union County Sheriff's Office, Attn: 9-1-1 Director, 221 West 5th Street, Marysville, Ohio 43040. If you have any questions about this program, please feel free to call the Union County Sheriff's Office at (937) 645-4127.
House Watch Program
Union County residents which are traveling or away from home for an extended period of time can sign up for this program. Deputies will routinely check on your home or property, noting any unusual circumstances and if necessary, contact a keyholder to respond to the property.
Residents may contact the Sheriff's Office Communications Division at (937) 645-4110 for more. You may also download the House Watch Application below and email to Pamela K. Millhoan at firstname.lastname@example.org or mail it to the Union County Sheriff's Office, Attn: Communications Division, 221 West 5th Street, Marysville, Ohio 43040.
Snow Level Information - 9-1-1 Helpful Hints